SHIPPING AND DELIVERY TERMS AND CONDITIONS

US ORDERS

We only dispatch orders Monday - Friday. We do not dispatch orders Saturday or Sunday. 

Orders received before 1pm EST will be dispatched the same day. All orders received after 1pm EST will be dispatched the next working day but we will try our best to dispatch faster. 

Any order received after 1pm EST on a Friday will be dispatched the NEXT WORKING DAY which will be the following Monday (also applies to Next Day Deliveries)

US Expedited Delivery typically takes 2-3 working days.

Please note: Postage for a paid Postal Service and other premium rate delivery methods will not be refunded for incorrectly ordered or unwanted products.  (Yodel, DPD, Royal Mail or any tracked service)

LOST ORDERS

If your delivery is late then we need to wait 28 days before we can officaly called the parcel lost. Once the 28 days have passed we will then postage out another parcel for you or indeed refund your money. To make a claim for a lost parcel you have to claim within 2 weeks after the 28 days have passed.